Logistics and Driver Staffing SaaS Development Delivery

Reduced Recruiter Manual Work by 30–40% Through Automated Driver Hiring and Compliance Workflows

CDLApps replaced manual driver hiring with an automated recruiting and compliance platform. Mobile applications, auto-generated profiles, and DQ file automation reduced paperwork, improved driver engagement, and delivered a 30–40% reduction in recruiter manual work across trucking fleets.

INDUSTRY

Driver Recruiting & Management Software (Trucking & Fleet Operations)

TECHNOLOGIES

Laravel (PHP), MySQL, HTML, CSS, JavaScript, React Native, Messaging APIs, Cloud-hosted Linux Environment

PROJECT TIMELINE

6 Months
(Full Development Cycle)

30–40%

Recruiter Manual Work Reduced

15–20%

Application Completion Rate Increased

20–35%

Compliance Errors Reduced

20–35%

Recruiter Efficiency Improved

About The Client

CDLApps is a driver recruiting and management software company founded by Daryn Duff, Founder & CEO. Based in Las Vegas, NV 89147, USA, the company has been operating for 5+ years, serving small, medium, and growing trucking fleets. CDLApps manages CDL driver applications, DQ files, compliance workflows, and supports multi-company operations with multiple recruiters per company.

As the platform scaled, recruiters relied heavily on manual data entry for driver documents, profile creation, and compliance files. Communication delays with potential drivers caused drop-offs, while the lack of centralized analytics limited visibility into recruiting performance. Automated tracking for missing or expiring DOT documents was not available, and integrations with services like DocuSign, FMCSA, PSP, and MVR were difficult to manage.

CDLApps set out to build a complete SaaS platform to digitize driver applications, automate compliance tracking, reduce paperwork, and improve recruiter efficiency through a centralized system.

Scale of Operations

CDLApps serves small, medium, and growing trucking fleets, supporting multiple companies with multiple recruiters per company through a centralized driver recruiting and management platform

  • Manages CDL driver applications, DQ files, and compliance workflows in a single system
  • Supports multi-company operations with role-based access for recruiters and administrators
  • Handles driver document collection, profile management, and compliance records
  • Enables recruiter-to-driver communication through integrated messaging tools
  • Supports compliance processes aligned with DOT and FMCSA requirements

Recruiters and fleet operators use CDLApps to manage driver hiring and compliance activities from one platform, improving visibility across applications, documents, and workflows while supporting operations at scale across multiple fleets.

Before Engagement Tech Stack

Prior to our engagement, CDLApps operated on a cloud-based application stack that supported core recruiting workflows but relied on manual processes for driver onboarding, compliance tracking, and communication. The system was functional but limited in workflow automation and integration depth.

Backend
Built on PHP using the Laravel framework, which handled application logic but lacked automation across recruiting and compliance workflows.
Database
MySQL was used to store driver applications, documents, and compliance data, with limited workflow-driven data orchestration.
Frontend
HTML, CSS, and JavaScript handled web interface functions, providing basic usability for recruiters and administrators.
APIs
Messaging API integrations enabled communication with drivers, but were not tightly connected to automated hiring or follow-up workflows.
Infrastructure
The platform was hosted in a cloud-based Linux environment, ensuring the platform stayed operational while relying on daily operations that required hands-on execution.

This setup supported basic driver recruiting and management needs, but key processes such as document handling, compliance tracking, analytics, and third-party integrations prompted automation of repetitive tasks to support growing fleets and multi-recruiter operations.

Goals at the Time of Engagement

At the start of the engagement, CDLApps needed a system that reduced handoffs and manual checks to handle day-to-day recruiting and compliance work without relying on manual steps. The focus was on replacing paper-driven tasks with a web-based system that recruiters could standardize across different fleets and recruiters.

The goal was to move driver applications, document collection, and compliance tracking into one system, reduce repeated data entry, and make it easier for recruiters to communicate with drivers. CDLApps also wanted better control over DQ failures and compliance records while giving fleets a single place to manage recruiting activity.

  1. Move CDL driver applications from manual forms to a digital workflow
  2. Automate compliance document tracking and DQ file handling
  3. Cut manual forms and duplicate entries
  4. Improve recruiter efficiency during driver onboarding and follow-ups
  5. Centralize recruiting, messaging, and document management for fleets

Challenges And Solutions

When CDLApps was managing driver recruiting and compliance workflows, recruiters manually entered information across disconnected tools. As the platform began supporting more fleets and recruiters, this setup delayed onboarding, led to missed compliance steps, and made following up with candidates harder throughout the hiring process.

Challenge 1

Manual Onboarding and Driver Data Collection

Collecting driver, carrier, and document information required repeated manual follow-ups, email exchanges, and re-entry into internal systems. This slowed onboarding and increased the risk of missing or inconsistent records.

Our Solution

Digital Onboarding Workflows

Automated onboarding flows were implemented to collect driver and carrier details through structured forms, reducing manual coordination and ensuring standardized data capture.

Challenge 2

Disconnected Document Signing and Verification

Agreements and compliance documents were managed without digital tools, requiring printing, scanning, emailing, and manual storage, which delayed workflows and reduced oversight.

Our Solution

DocuSign Integration

DocuSign was integrated to enable secure digital document signing directly within the platform. Signed documents are automatically stored and linked to the relevant driver or carrier profile.

Challenge 3

Manual Compliance Checks and Risk Assessment

Compliance verification, such as background checks, safety records, and eligibility validation, was time-consuming and dependent on manual lookups across multiple external systems.

Our Solution

Automated Compliance Verification

Automated checks were introduced to validate driver and carrier compliance against required criteria, reducing processing time and improving consistency.

Real-Time Status Tracking

Compliance status is updated in real time, giving admins immediate visibility into approvals, rejections, and pending verifications without manual follow-ups.

Challenge 4

Limited Operational Visibility for Admin Teams

Admins lacked a centralized view to track onboarding progress, document status, and compliance readiness across drivers and carriers, making oversight difficult as volumes increased.

Our Solution

Centralized Admin Dashboard

A unified dashboard was introduced to monitor onboarding stages, document completion, and compliance status, enabling faster decisions and better operational control.

Challenge 5

Difficulty Integrating with External Compliance and Verification Services

The platform needed to connect with multiple third-party systems for regulatory checks and verification, which was not feasible through manual or fragmented integrations.

Our Solution

API and Third-Party Integrations

Structured APIs were implemented to integrate external services such as FMCSA, PSP, MVR, and other compliance providers, enabling automated data exchange and verification.

Admin-Level Integration Management

Admin controls were added to manage integrated services, review incoming data, and oversee compliance outcomes from third-party systems within a single interface.

TECHNOLOGIES & TOOLS

Technology Stack and Implementation Tools

For CDLApps, the platform was built using server-side technologies for core operations to support driver recruiting, compliance tracking, and automated workflows. The selected tools aligned with the client’s existing environment and supported the development of a stable, scalable system under their control.

Backend and Framework

PHP
Used as the core server-side language to handle driver profiles, document processing, and compliance workflows across the platform.
Laravel
Provided the backend framework for structuring application modules, coordinated hiring tasks, ensured compliance checks are completed, and supported integrations with external systems such as DocuSign, FMCSA Clearinghouse, PSP, and MVR.

Database

MySQL
Used to store driver profiles, DQ files, compliance records, application data, and company information within a centralized relational database.

Frontend / Interface Logic

HTML, CSS, JavaScript
(Back-end only)
Supported backend-driven interactions and system workflows required for mobile and web-based driver applications, document uploads, and communication triggers.

Mobile Application Framework

ReactNative
Used to develop mobile-friendly iOS and Android applications, enabling drivers to submit applications, upload documents, and interact with automated workflows on mobile devices.

Messaging & Integration Tools

Messaging API integrations
Enabled automated SMS and email communication, personalized templates, and trigger-based alerts to improve driver engagement and reduce application drop-offs.

Hosting Environment

Cloud-hosted Linux environment
Provided a reliable and scalable hosting solution for the web and mobile applications, ensuring synchronized data and high availability across platforms.

Complete System Architecture

Complete System Architecture – TMSCLOUD Unified Platform

Outcome

Smoother Application Process, Higher Application Completion, and Improved Compliance

Automation replaced manual recruiting and compliance workflows with a unified, mobile-friendly platform. Driver profiles, DQ files, documents, and communications were centralized to remove duplicate entries and manual tracking. Recruiters moved faster, drivers completed applications easily, and compliance operations scaled efficiently across multiple fleets

30–40%

Faster Driver Onboarding

Automated driver profile generation, document uploads, and DQ file automation reduced recruiter manual work by 30–40%.

15–20%

Higher Application Completion Rate

Mobile-friendly workflows, auto-responders, and SMS/email follow-ups increased completed applications by 15–20%.

20–35%

Improved Compliance Accuracy

Automated reminders, DQ file tracking, and FMCSA Part 391 workflows reduced compliance-related errors by 20–35%.

25–35%

Higher Recruiter Productivity

Centralized communication, EV automation, and analytics dashboards improved recruiter efficiency by 25–35%.

Build a Recruiting Platform That Scales with Your Fleet

Move beyond manual hiring processes and disconnected tools. Create a system that supports multi-company recruiting, automation, and compliance at scale.

Apply for Estimation